Missing Text In Drobo Dashboard For Mac

I bought a DroboFS a week ago that I've been running trouble free since on my iMac running Mac OS X 10.6.4 using a NetGear Gigabit switch and a static IP (192.168.0.24) I gave the box. But this weekend, after a restart of the Drobo, I'm no longer able to mount the shared volume. As Drobo customer support doesn't seem to care (haven't heard a peep since registering the box, nor any help/mail after my inquiry for support), I'm turning to the Networking Matrix to help me get it working again. On receiving my DroboFS, I immediately installed 5 2GB WD drives and configured it to simple drive failure protection (I also made sure to install the latest firmware and Drobo Dashboard software). This gives me about 7.5 GB of net data space that I filled to a bit more than half its capacity during last week.

Drobo Dashboard 3.2

Speeds were never great (12 MB/s) and deleting files was slow and sometimes troublesome (deleting a Mac app especially took sometimes several tries as it complained files were in use; this also happens sometimes on my Synology DS 209 and WD MyBook World NAS), but I was Ok with that. During the last week, I restarted the DroboFS and my iMac several times (for example to enable Drobo apps), and it never posed a problem. But since 2 days, everytime I try to mount the network share, I get a 'system resource is in use' error.

I guess by the lack of any response that I've exhausted all options. As a last resort, I booted my Mac into Windows to try to connect to the DroboFS, but I'm getting the exact same problem ('system resource is in use').

I've lost all hope in Drobo (doesn't help that after a whole week customer support still has not replied to me) and will return the machine. Here's a resume of the NASs that I tried in the last couple of years with their pro's and con's: - WD MyBook World Edition: very quiet, but also very slow - Synology: fast, lots of functions with regular software updates, but noisy - Drobo: scalable storage volume, automatic data protection, but stops working after a week, non-existent customer support (although I can't vouch for the two other firms as I've never needed their CS) I will now try to use my Mac mini as a server. Hopefully it's not to late to help, but I've been struggling with the same issue and have come up with a solution/workaround. My environment is Windows-based, but maybe this will at least point you in the right direction. Background: I have a Drobo-FS with two shares, one public and one restricted to specific users.

When rebooting a machine that should have access to both shares, often only the public share would mount correctly. The other share would fail to mount automatically and would not mount manually via the Drobo Dashboard software (giving a 'system resource in use' error).

To fix: First, wait until the Drobo Dashboard has connected to the Drobo-FS before attempting to access the shares. Annoyingly, the software takes about 30 seconds after booting to connect.

In my small network, computer A with access to both shares would correctly mount both shares after Drobo Dashboard connected. If I attempted to access the drives beforehand, only the protected/restricted share would not mount correctly. However, computer B, for whatever reason, would never mount the protected share correctly on startup (it mounted the public share without issue every time; obviously because there is no authentication via the Dashboard required for the public share).

Drobo Dashboard Update

Potential solution: Right-click the protected share that did not mount correctly in My Computer and select Disconnect. Then, using Drobo Dashboard, attempt to mount it again. This worked on computer A only, for whatever random reason. Worked-every-time-for-me solution: Disconnect all (including any that mounted correctly) Drobo shares manually and then remount using Drobo Dashboard. A fast way to go about this is.

File System corruption can occur on PCs and Mac's/, on internal or external drives. File System Corruption can occur whether you are connected USB, Thunderbolt, ISCSI or Firewire. It can happen on any drive enclosure, with any drive manufacturer. File System Corruption is not specific to Drobo. There are several resources on the Internet that explain how and why file system corruption occurs.

Here's one What are the symptoms of file system corruption on a Drobo?. Drobo Dashboard recognizes Drobo. Drive bay lights are all Green. Drobo won't mount. Volume(s)s are missing How can I resolve this issue?

Mac:. In Mac OS Activity Monitor, check to see if HFSFSCK isrunning, if so your file system is currently being repaired and Drobo will mount once this process completes. Run Disk Utility First Aid. Disk Utility is located on your Mac HDD Applications Utilities Disk Utility. NOTE: If you get error 'invalid content in the journal' from Disk Utility, try disabling journaling on your Drobo product. Repair your Drobo device with Disk Utility and then turn the journaling back on. If Disk Utility is unable to repair Drobo you will need a stronger repair tool, for this we recommend.

Disk Warrior has been in business since 1984 and has a lot of experiencing with file system repair. Disable Power Nap, this can be found in System Preferences Energy Power Nap. If Disk Utility or Disk Warrior is unable to repair it is highly likely the data itself is still present.

It is just not readable by your operating system. The alternative to running Disk Warrior is a 3rd party data recovery tool like, Windows:. Run CHKDSK. From the Windows Start Menu Run , in box type 'cmd.exe' in box type 'chkdsk p:/x' (replace 'p' with the drive letter your Drobo device uses in My Computer). If CHKDSK is unable to repair, it is highly likely the data itself is still present. It is just not readable by your operating system.

The alternative is a 3rd party data recovery tool like, What causes File System Corruption?. Repeated unexpected power outages: These can certainly take a toll on Drobo if this is happening on a consistent basis. Protect your data by using UPS or Surge Protector. Host Crashes: The host computer may be damaging the file system on your Drobo is you are not properly shutting this down or if the host is rebooting or crashing. Also refrain from leaving your Drobo connected and powered on during operating system updates. Last, third party partition utilities or defrag tools do not work with Drobo and should not be used.

Older drives: While any drive will work with Drobo, we do recommend you check to see which drives work best for your environment. Improper Shutdown: Proper Shutdown are critical to maintaining data integrity. To properly shutdown your Drobo, see ' If you are using the toggle switch on Drobo to shutdown, ensure that you first properly unmount or eject the volume from your desktop prior to using the toggle switch. Power Nap: Disable Power Nap in System Preferences Energy Power Nap Preventive Maintenance:. Follow guidelines for properly shutting down your Drobo. Periodically run CHKDSK or Disk Utility on Drobo.

Drobo Dashboard Download

If on Mac, ensure you are on latest Mac OS (as of this writing 10.12.6 or later). This article may provide links to other sites or resources available on the Internet. Because Drobo has no control over such sites and resources, you acknowledge and agree that Drobo is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. DataRobotics, Drobo, Drobo FS, DroboPro, DroboShare, DroboElite, BeyondRAID and TrustedData are registered trademarks of Drobo, Inc. All other company and product names may be trademarks of their respective owners.

The information contained herein is subject to change without notice.